What is the advantage in buying direct from the designer?
A. Our overhead is lower than
most retail operations, and we're able to pass the savings on
to you. We stock a large selection of floral products and we can
offer a larger color selection than many of the retail stores that carry
our products. The calla lily flowers featured in many of our
products are hand-tinted, and crafted right in our studio. We
offer the largest selection of calla lily colors available anywhere.
I do not out-source any of the work and because everything is made
in-house, I have 100% quality control.
There are materials
that I can buy in bulk, or on sale...I also pass that savings on to you.
The only thing that never goes on sale is shipping. Shipping is an
unavoidable expense. There are also expenses for packaging the
product in a way that will ensure you receive nothing but the best of
what we have to offer. I do not charge a handling fee.
How do we hang the pew bows?
A. I have researched the
answer to this question extensively. And, the answer I have come
up with is that there is only one way to hang pew bows that will work on
every pew, anywhere in the world...Elastic Bands! However, since
many of you will be using the pew bows in places other than on pews...
I use paper covered floral
wire to tie the pew bows, leaving enough on the back of each to attached
them to a clip or band. If the pew end is narrow, you may opt to
use the wire on the back of the bow to wrap the pew end, or to attach
them directly to a chair, railings, or to candelabras. If the pew
end is wide, you may need a pew clip or band. I do not include
these with the purchase of pew bows, as not every pew end is the same
shape or size. And, not every church will allow pew clips,
metallic cord, suction cups, tape, etc. I don't believe in adding
unnecessary cost to the product, for items you may not be able to use.
For just pennies each, I
recommend elastic bands for the following reasons.
- The church will be
happy that the wood is protected.
- They come in
colors...and they are available wherever you find office
- To prevent the bow
from being knocked about as guests enter or exit the
pew, you can buy bands that are a little bit wider
(1/4") than cord, and fit very snugly around the pew
- Using the covered
wire...you can attach them to the back of the pew bow
ahead of time to make decorating quick and easy.
- Whether you are hanging on a column or a pew, they
make an elastic band large enough to work around just
about any size or width you may encounter.
Do you ship outside of the continental North Americas?
very sorry, but we don't currently ship outside of the continental
Is there a discount for larger quantities?
A. The best time to buy is
when our products are on sale. Sale prices can be as much as 40 to
70% off the regular
price. The best sales fall in the off-season; November to January. All sale pricing is subject to change without notice, and
they are not guaranteed to remain the same in a re-order situation.
How quickly can I receive an order?
A. Whether purchased on
sale, or at regular list price, all products are made to order, and not
picked off a dusty shelf in the warehouse. To ensure every order is
processed with the personal attention it deserves and shipped to arrive
on time for your wedding, all orders are prioritized by wedding date.
your wedding is in less than 2 weeks, please contact us by phone prior
to making your purchase. This is a tight timeline, and may require
special attention to ensure on-time delivery. Because of the sale
campaigns offered throughout the year, there are times during the
wedding season when the processing schedule fills up and when tight
timelines are not possible.
Ordering Samples: 90 percent of the
customers that buy samples, return to place another order. We're
confident you will need the time necessary for re-ordering a larger
quantity. If you are placing a sample order, please type "sample"
in the special instructions space provided so that we can process that
in a timely manner.
What is your return policy?
Every purchase is crafted upon receipt of purchase. As a
custom-crafted product, we do not accept returns. All sales are
there is any question regarding color match, we recommend that you
purchase 1 or 2 pieces before making a larger purchase. Please
remember to leave extra time for re-ordering, and also that the sale
prices are subject to change without notice. There are quite a few
factors to go into the sales we run. I cannot guarantee the price
will remain the same between the time you order a sample, and return to
place another order.
percent of the customers that buy samples, return to place a re-order.
We're confident you will need the time necessary for re-ordering a
larger quantity. If you are placing a sample order, please type
"sample" in the special instructions space provided so that we can
process that for you, in a timely manner.
Other pertinent information:
Transit time for
shipping is posted at 2 to 3 business days. Boxes shipped on the
same day may travel independent of one another. Therefore, you may
expect to receive your first delivery as soon as the 2nd business day,
however you may not receive full delivery of multiple boxes shipped
until the 3rd business day. Business days exclude weekends and
holidays. Transit time is estimated. Based on our recent
shipping experience, we find them to be accurate. We are not
currently experiencing any delays in shipping. We use USPS for
shipping our products, and an automated shipping system that will email
you tracking information on the day your purchase is shipped.
satisfaction is extremely important to us. To assist us in
managing our weekly production schedule in the most efficient way
possible, we kindly ask that you provide us with the date of your
wedding or event. Space has been provided for the date of your
wedding or event on the checkout page. Orders received with no
specified wedding date will be not be processed.
The prices stated are subject to applicable taxes; Orders from
Missouri residents are subject to sales tax of 6.22%. All business conducted on this site is subject to changes
in the tax laws governing e-commerce, now and in the future.